French Speaking Sales Administrator

Our client is one of the world’s largest companies within its sector, in the music industry.
The position is responsible for UK / European Sales Force and Dealers / Distributors promoting and maintaining positive customer relations by processing and tracking sales orders from initial contact through to receipt of goods.
This position is based in High Wycombe, Buckinghamshire.

Job Role
• Establish and maintain positive and productive business relationships with internal and external customers
• Enter sales orders for assigned area of responsibility
• Review sales orders for item number, pricing, terms, availability, etc. accuracy
• Review backlog report to ensure product is shipping
• Update sales and dealers on product availability
• Follow up with customers to ensure resolution of issues
• Communicate with sales regarding account issues and status
• Troubleshoot to identify and resolve potential delivery issues with imports/exports on customer orders
• Update and maintain customer account and profile information
• Work with the Accounts to clear credit holds
• Process and distribute reports as necessary
• Provide backup to other team members as required

Candidate Requirements
• Excellent English required with written and verbal communications
• 2+ years customer service or sales administration experience
• Intermediate use of Microsoft Office (Word, Excel and Outlook)
• Experience with Oracle preferred
• Ability to work in fast-paced, high-pressure environment while maintaining a strong customer service orientation
• Proven ability to work in a team environment
• Excellent organizational skills and proven ability to multi-task
• Positive disposition is essential
• Music industry experience gained through school, past work history or personal performance an advantage

Salary

£19,000 - £22,000

To apply please call Ken Dervish 0845 226 47 48 or email me on kenand@merrow.co.uk